03/06/2024 |  Gethumancall  |  Contrat CDI |  Tana 

Qui est GetHumanCall ?

C'est la seule startup d'externalisation de service client qui prône avant tout le bien-être des collaborateurs et la qualité pour le client.

Lancée en 2021, GetHumanCall se fait déjà un nom sur le marché de l'externalisation auprès des startups françaises.
Dans les faits : Flex office, sorties toutes les 6 semaines, gamification quotidienne, ambiance de bien-être.



Nos valeurs

Humain : Un monde sans frontière

Out of the box : Innovons sans regarder autour

Confiance : Pas toujours d'accord mais toujours unis

Qualité : Pourquoi faire moyen quand il est possible de faire mieux

Vivant : Chaque jour sera unique

Soit le prochain à te démarquer pour faire partie de l'aventure GetHumanCall.

Be part of a new wave of upscale serviced apartments, offering a personalized and impactful experience in the heart of cities.



Mission:
As a Customer Service representative, you will be the face of our brand, conveying our vision to customers and providing excellent service where hospitality is our hallmark. Your responsibilities will include:

Ensuring communication between stewards and clients in France and vice versa
Managing new reservations
Making reservation modifications
Responding to specific customer requests via Booking.com, Airbnb, email, etc.
Soliciting customer feedback to continuously improve our service

We are looking for individuals who are autonomous, have a sense of initiative, and can find solutions and/or information where it is not necessarily obvious. Excellent written and oral communication skills in French and English are essential.


If you are passionate about hospitality and want to join a growing company making a positive impact, we're waiting for you !