Learning and Development Manager

Develop learning and development strategy aligned with the organization mid and long term visions

Design learning and development related procedures, processes and guidance document

Ensure strategy is properly declined at both line management and cross-functional team level

Create methodology and tools to evaluate jobs and conduct job analysis

Structure succession plan for key and strategic positions

Run people and talent review process then design development plan for high potential and talent

Evaluate training impact on business through employee training experience and analysis of metrics

Conduct periodic and regular performance assessment process

Develop, implement and monitor a performance based appraisal system

Head of HR and Compliance

Drive people management strategy and decline strategy into procedures, processes and practices

Provide expert guidance on HR and Compliance matters

Advise on compliance and key HR management issues

Develop, implement and monitor performance based appraisal system

HR Development and Training Manager

Write or review then update HR related procedures as and when required

Ensure procedures and processes are in line with quality norms and standards

Identify, aquire, assess and hire candidates to fill open positions

Define and implement succession plan for key positions

Onboard new employee

Lead periodic skills and performance assessment process

Develop training plan as per identified skills gap

Identify, assess and select trainers and training providers

Build partnership with business schools and universities

Training Content Developer

Assess client needs and accordingly create training content, assessments and workbooks for various program including digital finance, sales and distribution and customer service

Formulate and implement documentation standards, guidelines, and processes for learning purpose

Train the trainers on the created content and materials

Business Unit Manager

Develop business strategies and initiative aligned with company activities extension program

Understand clients and business requirements to effectively define departmental and individual goals

Provide decision support through metrics to management

Develop versatility training program for supervision team

Mobile Money Business Analyst

Track record of mobile payment usage then compile, analyze and interpret data and information

Design data management and reporting tools to support decision making

Provide documentations in order to create training content on mobile payment/banking usage

Train cross-functionnal team on mobile payment/banking usage as and when required

Mobile Money Operations Support

Discern and collect data and information for project implementation

Complete administrative tasks such as research, benchmarking, phone calls and email

Run project flash report on a daily basis